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August 17, 2021

Terms of Use and Privacy Policy

Terms of Use

TERMS AND CONDITIONS OF PURCHASE

Welcome to Épurée, a Canadian company incorporated under the Business Corporation Act QLR c S-31.1. All users of this site agree that access to and use of this site are subject to the following terms and conditions and all other applicable laws. Your use of this site constitutes your approval. If you do not agree with these terms and conditions, please do not use the Épurée site.

This document constitutes an agreement (the “Agreement”) between you (“you”, “your”, “yours”) and Épurée (“Épurée”, “we”, “us”) regarding the terms and conditions associated with the ordering and receipt of our products (“Products”) offered to you in the form of direct sales or subscriptions through the “https://www.epuree.ca/” website, any subdomain or any other linked mobile platform (the “Website”, the “Service”). You should review the following terms and conditions of purchase before using the Service.

By accessing the Website or using the Service, you agree to all of the terms and conditions described in this Agreement. At any time, you may terminate this Agreement by discontinuing your use of the Service by the terms and conditions outlined in this Agreement.

Copyright

The copyrights and trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by granting a specific license in this regard.

By applicable intellectual property laws, you may not use, display or exhibit any trademarks, copyrights, or other proprietary works available on the Site for any purpose other than to make sales of such products and services without the right to sublicense them to others. The owners of the marks appearing on the Site retain all rights not expressly granted in these Terms and Conditions. 

The entire content of this site including text, but not limited to text, graphics, and code is copyrighted as a collective work under Canadian and other copyright laws and is the property of Épurée. The collective work includes works that are authorized by Épurée.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Épurée or purchasing Épurée products. You may display, subject to any expressly stated restrictions or limitations relating to the specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Épurée or to purchase Épurée products. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited unless authorized by Épurée.

You also agree not to change or delete any proprietary content from the material uploaded to the site.

If you have reason to believe that the Terms and Conditions have been violated or if your work has been copied or is being used on our Site in a way that infringes your intellectual property rights, please notify us as soon as possible by sending a message to info@epuree.ca/ with sufficient details of the infringement.

CONTINUOUS SUBSCRIPTION OPERATION

The Service offered by Épurée is a subscription with automatic renewal (“Subscription”) which means that when you place your first order, you agree to be subscribed to our Service for the future according to the terms and conditions you have chosen. For example, you will receive your Products according to the delivery frequency you have selected and posted in your account. Your Épurée boxes will contain the Products you selected when you chose your Subscription. You can find your Épurée subscription and service information in the My Account section of our Website (https://www.epuree.ca/).

ORDER CHANGE

All changes to your order must be made by the Billing Date, Thursday at midnight.

OUT OF STOCK

Épurée tries to maintain an up-to-date inventory. If we are out of stock, Épurée will notify you on time. You will be given the option of returning the out-of-stock product or receiving a refund.

DELIVERY

Inaccessible areas

Currently, Épurée does not deliver everywhere in Canada. Therefore, Épurée reserves the right to cancel an order and suspend your subscription if your region is inaccessible for delivery.

Terms of delivery

Épurée generally uses third parties to ship its Products; therefore, all purchases of Products are governed by a shipping contract which provides that title and risk of loss to such Products pass to you when the Products are delivered to you. Once Products are delivered, their condition and consumption are at your own risk, and you are solely responsible for the proper and safe handling, storage, use, and consumption of the Products. Épurée is not responsible for any actions or omissions of such third parties and is not responsible for any delay or loss of any kind that occurs while an order is in the hands or control of a third party.

Shipping dates and times are estimated, and actual shipping dates and times may change due to weather conditions and other factors, some of which are beyond our control. If circumstances beyond our control affect our ability to deliver the Products to you on your scheduled delivery date, we will attempt to deliver your Products to you as soon as possible.

A delivery notice will be sent to the email address attached to the account indicating the possible delivery days, usually Wednesday or Thursday. Épurée will not be held responsible if the box is not picked up at the location you have indicated in your account. It is your responsibility to ensure that the delivery is made in a safe and secure location. We will provide you with the necessary proof of delivery to support this.

Products are deemed delivered when the Product is delivered to the location specified by the delivery instructions you specified when you placed your order. We assume that anyone present at the address specified in the delivery instructions is authorized to receive the order on your behalf. If no one is present at the address specified in your delivery instructions, we will leave the package unattended at the address or location you specify. It is your responsibility to provide us with clear and complete delivery instructions.

It is your responsibility to inspect all Products you receive from us for damage or other problems at the time of delivery. You are solely responsible for determining the freshness of the Products you receive. If a Product is not fresh at the time of delivery, please notify us and we will handle the situation by our return and refund policy.

Once your Products are received and inspected, you must immediately freeze all Products.  

Our boxes include thermal insulation and dry ice to preserve the Products for a period of 48 hours. Any damage to the Products will be your responsibility once the delivery is completed. If you are not able to pick up your order, it is your responsibility to find a solution to not let the freshness of the Products deteriorate. You must take into account the current season in your area and the outside temperatures to plan your deliveries and the pick-up of your box.

For all damaged orders, we invite you to contact customer service directly at info@epuree.ca/ or by phone at (514) 791-8321 at the same time you picked up your box.

ORDER, EXCHANGE RATES, TAXES, AND PAYMENT OPTIONS.

All prices are in Canadian dollars. Our products are not taxable. We accept all the following payments: credit card. Orders placed on https://www.epuree.ca/ are sent securely to our order desk where they are reviewed. Once the order is verified and fully-paid, it will be processed and shipped. All sales are final and no refunds can be made.

Customers agree to pay for goods and services purchased through the Épurée site and acknowledge that purchasing goods or services online is equivalent to purchases made in a physical store.

Épurée reserves the right to change its prices at any time during the subscription. In this case, Épurée will publish, before the price change, notices on its website or through any other mode Épurée chooses, to inform you of the changes.

HEALTH LIABILITY WAIVER NOTICE

The information contained in Épurée and/or its affiliates has not been evaluated by Health Canada or the FDA in the United States and is not intended to diagnose, treat, cure or prevent any disease. The information on this website should not be used as a therapeutic modality or as a substitute for professional medical advice. The information presented above, or information received via telephone or email should not be construed as the practice of medicine. Épurée is not responsible for the abuse and/or misuse of any product sold as a result of a consumer using this website. Épurée is also not responsible for any problems or difficulties that may arise due to the consumer’s use of products sold by Épurée. Customers using this website, past, and future, who do not consult their health care professional before the purchase and subsequent use of any product, assume the risk of all consequences.

REGISTERED TRADEMARKS

All trademarks, service marks, and trade names of Épurée used on this site are registered trademarks or trademarks of Épurée.

DENIAL OF WARRANTY

This site, the materials, and products on this site are provided “as is” without warranty of any kind, either expressed or implied. To the fullest extent permissible under applicable law, Épurée disclaims all warranties, express or implied, including, but not limited to, all implied warranties of merchantability and fitness for a particular purpose and non-infringement. Épurée does not represent or warrant that the functions contained in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.

Épurée does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, adequacy, usefulness, timeliness, reliability, or otherwise. Some states do not allow limitations or exclusions on warranties, so the above limitations may not apply to you.

LIMITATION OF RESPONSIBILITY

Épurée shall not be responsible for any special or consequential damages resulting from the use of, or the inability to use, the materials on this site or the performance of the products, even if Épurée has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Customers who take advantage of products offered on Epurée’s online store, but from companies other than Epurée do so at their own risk and will not hold Epurée liable in any way, including, but not limited to, health complications or other problems resulting from the use of such products.

TYPOGRAPHICAL ERRORS

If an Épurée product is incorrectly listed at an incorrect price, Épurée reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. Épurée reserves the right to refuse or cancel any such orders even if the order has been confirmed and charged to your credit card account. If your credit card has already been charged for the order and your order is canceled, Épurée shall issue a credit to your account in the amount of the incorrect price.

LIMITATION

These terms and conditions apply to you when you access the Site and/or complete the registration or purchase process. These terms and conditions, or any part thereof, may be terminated by Épurée without notice at any time, for any reason. The provisions relating to copyright, trademark, disclaimer, limitation of liability, indemnity, and the like, shall survive any termination.

NOTIFICATION

Épurée may send the notification to you by email, a general notification on the site, or by any other reliable method to the address you provide to Épurée.

MISCELLANEOUS

Use of this site shall be governed in all respects by the laws of the Province of Quebec, Canada, without regard to its choice of law provisions, and not by the 1980 U.N. Convention on Contracts for the International Sale of Goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including, but not limited to, the purchase of Épurée products) shall be in the provincial or federal courts located in Montreal, Quebec. Any cause of action or claim related to the Site (including, but not limited to, the purchase of Épurée products) must be commenced within one (1) year after the claim or cause of action arises.

Épurée’s failure to insist upon or enforce strict performance of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Épurée may assign its rights and duties under this Agreement to any party at any time without notice.

USE OF THE SITE

Harassment in any manner or form on the Site via e-mail, blogging, or using obscenity or abuse is strictly prohibited. You may not upload, distribute or publish through the site any defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or objectionable content that may constitute or encourage a crime, violate the rights of any party or that may give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.

SECURITY

Épurée works to protect the security of your personal information during transmission through our secure system. Épurée employees do not have access to your credit card information, as it is encrypted immediately upon completion of a transaction. Only the transaction management company Épurée deals with receives its encrypted information. Other personal information collected by Épurée is used to ship your order through carriers, to contact you if necessary, or to allow you to benefit from all opportunities and activities offered by Épurée. You may request that your information be removed from our database at any time.

DENIAL OF PARTICIPATION

Épurée does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by permitting you to view and distribute user-generated content on this site, Épurée is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on this site. However, Épurée reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of copyright, trademark, or other intellectual property rights, or (d) offensive and unacceptable to Épurée in its sole discretion.

INDEMNIFICATION

You agree to indemnify, defend and hold Épurée and its officers, directors, employees, agents, investors, and suppliers (collectively the “Service Providers”) harmless from and against any losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person(s) accessing the Site using your Internet account.

THIRD-PARTIES

In an attempt to provide increased value to our visitors, Épurée may link to sites operated by third parties. However, even if the third party is affiliated with Épurée, Épurée has no control over such linked sites, which have separate and independent privacy collection practices. These linked sites are for your convenience only and therefore you access them at your own risk.

Privacy Policy

Data collected

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.

Information gathering through the following technologies:

We collect device information through the following technologies: 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.

  • Log files track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

  • Web beacons”, “tags” and “pixels” are electronic files used to record information about how you navigate the site.

    In addition, when you make or attempt to purchase on the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER ACCEPTED PAYMENT TYPE]]), e-mail address and telephone number. We refer to this information as “Order Information.

SMS/MMS Marketing Program

We respect your privacy. We will only use the information you provide through the Program to deliver your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, telephone companies, and other vendors who assist us in delivering mobile messages. WE DO NOT SELL, RENT, LEASE, TRADE, OR TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nevertheless, we reserve the right to disclose at any time any information necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you fill out online forms or provide us with information in connection with the Program, you agree to provide accurate, complete, and truthful information. You agree not to use a false or misleading name or a name you are not authorized to use.

How do we use your data?

We use your information only to communicate with you, send you to order details, and send you news and promotions about Épurée. Your information is safe with us.

Use of third-party software and data sharing

We use third-party software to optimize Épurée’s site. We share your data with trusted third-party software to help us use your personal information. For example, we use WordPress and WooCommerce to power our site and the Épurée store. You can learn more about how WordPress and WooCommerce use your data here. https://fr.wordpress.org/about/privacy/ https://automattic.com/privacy/#california-consumer-privacy-act-ccpa

Nous utilisons des extensions WordPress pour améliorer le site d’Épurée. Par exemple, notre système de récompense est fabriqué grâce à AppsMav. Pour connaître comment AppsMav utilise vos données, vous pouvez consulter le lien suivant. https://appsmav.com/privacy.php

Contact us

If you want to know more about our privacy policy, contact us at info@epuree.ca

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